KOP Contracting LLC Policies

At KOP Contracting, we are committed to providing our customers with quality service and a hassle-free experience. Our policies reflect this commitment and aim to give our customers peace of mind when working with us. We are confident in our ability to meet your contracting needs and stand behind our policies as a testament to our dedication to your satisfaction. Thank you for considering KOP Contracting for your next project!

Cancellation Policy

At KOP Contracting LLC, our cancellation policy for services is designed to provide clarity and fairness to our clients. By engaging in services with KOP Contracting LLC, clients acknowledge and accept the terms outlined in this cancellation policy.

Cancellation Window: To cancel an order without incurring charges, you must submit your cancellation request at least 24 hours before the next scheduled shipment date. You can request cancellation by contacting our customer service team at KOPContractingLLC@gmail.com or through our "Contact" page on the website.
Cancellation Request Details: When submitting a cancellation request, please provide your order number and a brief reason for the cancellation. This information helps us process your request more efficiently.
If the service has already commenced, the standard return and refund policies will apply.

KOP Contracting LLC reserves the right to update or modify this cancellation policy without prior notice. It is recommended to review this policy periodically for any changes.

Delivery Policy

At KOP Contracting LLC, we focus on delivering top-notch services to our clients. Service delivery timelines, whether electronically or in-person, will be communicated and agreed upon with the client before the commencement of any project. For in-person services, clients are responsible for providing necessary access and conditions required for the service delivery.

If adjustments to agreed upon delivery schedules and conditions are required, KOP Contracting LLC will contact the client within a reasonable timeframe for adjustments to be accommodated

Return Policy

Given the nature of our services, KOP Contracting LLC has a return policy that applies to specific conditions. This policy is not applicable for completed and delivered services.

Clients must notify KOP Contracting LLC of any concerns or issues within 72 hours of the service delivery by emailing KOPContractingLLC@gmail.com with all relevant information.
When returns are eligible for a refund, they will be processed within 7 business days of resolution.

Refund Policy

At KOP Contracting LLC, our commitment is to provide exceptional services to our clients. Our refund policy for services is designed to ensure fair and transparent transactions. By engaging in services with KOP Contracting LLC, clients acknowledge and accept the terms outlined in this refund policy.

Refund Eligibility:
- Clients are eligible for a refund if the services provided by KOP Contracting LLC do not meet the agreed-upon specifications.
Dispute Process:
- Clients seeking a refund must initiate a formal dispute within 72 hours of the service delivery.
- Disputes should be submitted in writing via email to KOPContractingLLC@gmail.com.
- The dispute must include detailed information and evidence demonstrating how the services were not provided as agreed upon.
Review and Resolution:
- KOP Contracting LLC will thoroughly review the dispute and provided evidence.
- Refunds will only be issued if it is determined that the services were not provided in accordance with the agreed-upon specifications.
Refund Process:
- If a refund is approved, it will be processed within 7 business days of the dispute resolution.
- Refunds will be issued using the same payment method used for the initial transaction.
Non-Refundable Cases:
- Refunds will not be issued for completed and delivered services that align with the agreed-upon specifications.
- Disputes filed after 72 hours of service delivery will not be considered.
Client Communication:
- KOP Contracting LLC will communicate with the client throughout the dispute resolution process.

For any dispute-related inquiries, please contact us at KOPContractingLLC@gmail.com or call 541-929-7227.

Privacy and Security Policy

KOP Contracting LLC values the privacy of our clients and ensures that their data is handled with utmost care. All client information is kept confidential and is only used for the purpose of providing services. We do not sell or share client information with third parties. Our privacy policy aligns with the legal requirements and standards regarding data protection.

We comply with industry-standard security practices to safeguard client data.
Our website and payment forms use HTTPS and adhere to PCI standards.
Customer payment information is handled securely to prevent unauthorized access.

For any inquiries or clarification, please contact us at KOPContractingLLC@gmail.com or call 541-929-7227.